The Jewel Teller
Refund Policy
We want you to be completely satisfied with your purchase from our jewelry website. If for any reason you are not satisfied with your purchase, we offer a refund or exchange within 30 days of receipt of the product. Here are the details of our refund policy:
Returns:
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as an order number or receipt. To initiate a return, please contact our customer service team at [insert contact information] within 30 days of receipt of the product. Our team will provide you with instructions on how to return the item.
Refunds:
Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. If the item is eligible for a refund, we will issue a refund to your original payment method within 7-10 business days. You will receive an email notification once the refund has been processed.
Please note that shipping fees are non-refundable, and you will be responsible for the cost of return shipping.
Exchanges:
If you would like to exchange your item for a different size or style, please contact our customer service team at [insert contact information]. Our team will provide you with instructions on how to return the item and process the exchange.
Damaged or Defective items:
If your item arrives damaged or defective, please contact our customer service team at [insert contact information] within 7 days of receipt of the product. Our team will provide you with instructions on how to return the item for a replacement or refund.
Final Sale items:
Some items may be marked as final sale, which means they cannot be returned or exchanged. These items will be clearly marked on the product page. If you have any questions or concerns about our refund policy, please contact our customer service team at [info@thehewelteller.com]. We are here to help you and ensure that you are completely satisfied with your purchase.
Note: Please adjust the dates and contact information as per your company policy.
Option 2:
Refund Policy
At our jewelry website, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy.
Return Policy:
You may return your purchase within 30 days of receipt for a refund or exchange. To be eligible for a return, your item must be in the same condition as you received it and in its original packaging. Custom-made or personalized items cannot be returned unless they are defective or damaged.
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item and a return shipping label if necessary. The cost of return shipping will be deducted from your refund.
Refunds:
Once we receive your returned item, we will inspect it to ensure it is in its original condition. If your return is approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.
If you paid for your purchase using a credit card, please note that it may take several business days for the refund to appear on your statement, depending on your bank’s processing time.
Exchanges:
If you wish to exchange your item for a different size, style, or color, please contact our customer service team to arrange the exchange. Exchanges are subject to availability and may incur additional shipping charges.
Damaged or Defective items:
If your item arrives damaged or defective, please contact our customer service team at [insert contact information] within 7 days of receipt of the product. Our team will provide you with instructions on how to return the item for a replacement or refund.
No Returnable Items:
The following items cannot be returned:
- Gift cards
- Custom-made or personalized items (unless defective or damaged)
- Please note that our return and refund policy applies only to purchases made on our website. If you purchased our products from a third-party retailer, please refer to their return and refund policy.