Orders
How do I make a purchase?
Making a Purchase at The Jewel Teller
It's easy!
Browse and Choose: Explore our collection and select the pieces that catch your eye.
Add to Cart: Click the "Add to Cart" button for each item you'd like to purchase.
Checkout: When you're ready, proceed to the checkout page.
Provide Information: Fill in your shipping and billing information.
Secure Payment: Choose your preferred payment method and complete the transaction.
How do I know if my order is confirmed?
After placing an order on our website, you will receive a confirmation email sent to the email address you provided. This email will confirm your order details and provide an order number for your reference.
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address after placing your order, but only before the order is shipped from our store.
Shipping & Returns
Do you ship internationally?
Yes, we ship internationally.
When will my order be shipped?
Your order will be shipped within 7 to 12 days from our store.
What is your return policy?
To see our refund and return policy, please visit our Refund and Return Policy page.
How long will it take until I receive my order?
Delivery time depends on your location. If you're within the UAE, you can expect your order to arrive within 24 hours. For international orders, please allow 3-4 days for delivery.